Mar 30, 2015

Why We Built the Origin Coffee Website on Shopify

Why We Built the Origin Coffee Website on Shopify

In early 2015, we were approached by our existing client Origin Coffee, a specialty coffee roaster based in Cornwall, to undertake various upgrades the bespoke website we previously build for them.

Origin had outgrown this platform and the business needed both an ecommerce shop and a booking system for their training courses. It was a technically demanding brief and would have required significant custom development on our existing platform.

We had been monitoring this new Ecommerce platform called 'Shopify' its development was something different to any other Ecommerce platform we had seen. The Origin brief seemed like a perfect fit to trial Shopify on this project.

Where We Were Before This

To understand what Shopify meant to us in 2015, you need to understand where we were coming from. Dewsign was founded in 1999. By the time we built Origin Coffee's site, we had spent sixteen years building ecommerce solutions on a range of platforms — our own proprietary CMS and ecommerce platform, Wordpress and several bespoke PHP frameworks. We had built our own content management systems and our own order management infrastructure. We knew what a well-engineered ecommerce platform looked like from the inside, because we had built one ourselves.

That background made us demanding evaluators of other people's platforms. We weren't impressed easily. When we looked at a new platform, we were looking at the quality of its data model, the integrity of its API surface, the thoughtfulness of its checkout architecture, and the practicality of its developer tooling. We had seen enough poorly-engineered platforms to know what failure looked like before it manifested in production.

What the Origin Coffee Brief Required

Origin needed three things working seamlessly together: a product shop for their coffee, a subscription service for recurring orders, and a booking and management system for their barista training courses.

None of these were trivial.

The subscription element in particular was complex — Origin's customers expected the same experience they'd get from a native subscription platform, not an afterthought bolted onto a standard shop.

We also needed to integrate a blog import system, because Origin had years of content on their old platform and losing that would have damaged both their SEO and their relationship with a highly engaged audience.

We evaluated our usual options. Magento could handle the complexity but the hosting overhead and maintenance burden were disproportionate to the scale of Origin's business at that time. WooCommerce on WordPress was a possibility, but we had seen enough plugin conflicts and scaling issues to be cautious about stacking subscription, booking and commerce functionality on a single WordPress install.

Continuing to build bespoke would have given us total control but at a development and maintenance cost Origin couldn't justify.

Why Shopify Was the Right Answer

Shopify stood out for several reasons that were immediately apparent to a team that had built their own platforms. The data architecture was clean. Products, variants, collections, customers, orders — everything had a logical, well-documented structure. For developers who had spent years working around the compromises of other platforms' data models, this was genuinely refreshing.

The Shopify App model felt mature and consistent. This was critical for Origin's project, because we knew from day one that we would need to use 3rd party Apps to create all functionaly required. Shopify's Apps gave us everything we needed to implement the subscription logic and course booking functionality.

The hosted infrastructure removed a category of problems entirely. With Magento, clients spent real time & budget managing servers, caching layers, CDN configuration and performance tuning. With Shopify, Origin's site would be served from Shopify's own globally distributed infrastructure. For a small, fast-growing business, this was the right trade-off.

What We Built

The finished Origin Coffee site combined a full product shop with a recurring order subscription service and an online course management and booking facility.

The design aligned with Origin's brand managed by our partners A-Side Studio. Sophisticated, coffee-forward and proud of its craft.

The subscription system handled recurring orders cleanly, with customer-facing management tools that matched what customers expected from a native subscription experience.

The course booking system allowed Origin's barista training students to browse course dates, make bookings and manage their registrations directly through the site — all integrated with Shopify's order and customer infrastructure.

What We Took Away From It

The Origin Coffee project changed how we thought about Shopify. We went in as experienced, somewhat sceptical evaluators. We came out as converts — not in a zealous, uncritical way, but in the way that happens when you work on a well-engineered platform and recognise quality from the inside.

Origin went on to become a nationally recognised specialty coffee brand. Their Shopify store scaled with them. That's not a coincidence.

We have continued to build on Shopify ever since. Today, it's the only ecommerce platform we work on — not because we couldn't build elsewhere, but because we've been doing this long enough to know that for the overwhelming majority of ambitious UK retailers, Shopify is the right answer.

If you're looking for a Shopify agency that understands the platform from the ground up — not just the theme layer — we'd love to hear about your project.

→ Read more about our Shopify store design and development service

→ Read the Origin Coffee case study

Author

Darren Williams

Founder & Managing Director